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Keep your battery healthy

Taking care of your battery guarantees more power for more years. Find out how to make the best of your Entity e-bike system.

The battery and you

Riding an e-bike is a lot of fun. Start pedaling and off you go - with the powerful battery doing the work for you. But how do you take care of all that power? How do you make sure you can enjoy that feeling for years to come?

Your Entity battery is fitted with lithium-ion battery cells - the same technology that is used on mobile phone batteries and Tesla batteries. Lithium-ion cells provide high energy density, no memory effect and low self-discharge. Great qualities for a long-lasting battery. Battery life is usually defined as full charge-discharge cycles. That is to say, how often you can use your battery and recharge it, independent of chronological age. Your Entity battery can last for up to 2000 charge cycles with proper care.

There are a number of ways to extend the lifespan of your battery for as long as possible. Appropriate use, storage and using the right equipment all prolong the life of your e-bike battery.

For example, your Entity charger has safety circuits built into it to protect your battery from surges and overcharging. Furthermore, your Entity battery contains a sophisticated battery management system (BMS). The BMS ensures safe charging and discharge, continuously monitoring each of the cells in the battery individually. The whole system is protected from voltage spikes, overcharges, undercharges and communication problems by the BMS. If the current drawn gets too high or the temperature of the battery is elevated, the BMS will shut the battery down for safety.

In order to avoid needlessly discharging it, the battery has its own switch, located on the rear left hand corner of the battery. It must be switched on for the system to operate. The battery will automatically enter a sleep mode to protect itself when left on without use. Turn off the battery, then turn it back on to resume operation.

If the battery has not been used for 30 days, loses too much power during that time, or is too close to a full discharge, the battery will enter a sleep mode. To resume operation, please charge the battery for a short while.

Storing and transport

You can extend the life cycle of your battery by taking good care of the battery when in use, in storage and transporting your battery.

If you do not plan to use your e-bike for extended periods of time, remove the battery from your bicycle and store at room temperature in a place protected from direct sunlight. Ensure that the charge is between 30-70% of capacity to prevent possible damage from total depletion. Do not keep the battery pack on charge for extended periods of time.

When transporting your e-bike, remove the battery and keep it protected from shocks, heat and moisture.

It goes without saying that you should not drop, damage or pierce your battery pack. Keep your battery save and enjoy your rides for years to come!

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